Privacy Policy

Privacy Policy

Effective Date: July 15, 2026

1. Introduction

DarkServ ("DarkServ," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing digital products, or contacting our support channels.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.


2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly to us, including:

  • Email address;
  • Account information;
  • Order information;
  • Payment-related information processed through third-party payment providers;
  • Information provided when contacting customer support.

We only collect information necessary to provide our services, process purchases, prevent fraud, and provide customer support.


2.2 Automatically Collected Information

When you access our website, we may automatically collect certain technical information, including:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system information;
  • Pages visited;
  • Date and time of access;
  • General usage information.

This information may be used for security, fraud prevention, website functionality, and service improvement.


2.3 Cookies and Similar Technologies

We may use cookies and similar technologies to improve website functionality, maintain user preferences, analyze website performance, and improve user experience.

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.


3. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders;
  • Deliver digital products;
  • Provide customer support;
  • Communicate regarding purchases, account activity, or important service updates;
  • Prevent fraud and unauthorized transactions;
  • Maintain website security;
  • Improve our services;
  • Comply with legal obligations.

4. Payment Information

Payments are processed through third-party payment providers.

DarkServ does not store complete payment card numbers or sensitive payment information.

Payment providers may collect and process payment information according to their own privacy policies and terms.


5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties that help us operate our business, including:

  • Payment processors;
  • Hosting providers;
  • Website service providers;
  • Fraud prevention services;
  • Customer support tools.

These providers only receive information necessary to perform their services.

We may also disclose information when required by law or when necessary to protect our rights, security, or the integrity of our services.


6. Third-Party Services

Our website and services may rely on third-party providers.

These third parties may collect, process, or store information according to their own privacy policies.

DarkServ is not responsible for the privacy practices of third-party services.


7. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online service or method of electronic storage can guarantee complete security.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services;
  • Maintain transaction records;
  • Prevent fraud;
  • Resolve disputes;
  • Comply with legal obligations.

When information is no longer required, we may delete or anonymize it where appropriate.


9. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Requesting access to your information;
  • Requesting correction of inaccurate information;
  • Requesting deletion of certain information;
  • Asking questions about how your information is used.

To make a privacy request, contact us through our official support channels.


10. International Users

Because DarkServ may provide services to customers worldwide, your information may be processed or stored in different countries depending on the service providers used to operate our business.

By using our services, you acknowledge that your information may be transferred and processed internationally.


11. Children's Privacy

Our services are not intended for children.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove it.


12. Third-Party Links

Our website may contain links to third-party websites or services.

DarkServ is not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party services they access.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective when posted on our website with an updated effective date.

Your continued use of our services after changes are published constitutes acceptance of the updated Privacy Policy.


14. Contact

If you have questions regarding this Privacy Policy or your personal information, you may contact DarkServ through our official Discord support ticket system or by email at support@darkserv.vip.