Before making a purchase from DarkServ, it is essential to carefully read our Terms of Service, Privacy Policy, and the specific descriptions of each mod or product, as these contain important information about the product and the purchase conditions.
If any detail is unclear, please open a support ticket on our Discord server at https://discord.darkserv.vip to receive real-time assistance and clarify any doubts before completing your purchase.
Refund Conditions:
- Refunds are generally not available if the purchase was made without properly reading the terms, privacy policy, or product description.
- If you purchase the wrong product due to not reading the details or misunderstanding the product, no refund will be issued.
- Since our products are digital and provided via license keys, once a key is redeemed, no refunds will be given.
- If you contact us through the official support channel and we confirm that the software should work but it does not function even with our help, a refund may be considered. This is an exception and handled on a case-by-case basis.
Refund Request Process:
- All refund requests must be submitted through a support ticket on our Discord server at https://discord.darkserv.vip, as outlined in the product description.
- Requests made through other channels or without a ticket will be automatically declined.
- Failure to follow this process results in no refund rights and cancellation of any refund claims.
Please ensure to fully understand the product and terms before purchase to avoid any issues. DarkServ is committed to providing support and clarification before the sale to ensure an informed purchase decision.